Terms & Conditions

  1. GPPAE is a certification test that acknowledges and analyses the test taker's language, attitude, soft skills and many more personal and professional qualities to determine if a candidate is fit for a particular position in a particular organization.
  2. The examinations are conducted in centres where GPPAE decides and also online.
  3. All payments are being made online.
  4. Aspirants are advised to make the payment on their own.
  5. GPPAE does not ask for any cash or cheque transactions with the aspirants.
  6. Students who could not attend the examination on the primary allotted date after receiving the examination fee by GPPAE shall make a repeat examination date request and write the next session without paying an extra fee.
  7. GPPAE holds the complete authority to decide on examination dates.
  8. The examination seats are provided on the priority basis of the examination date request.
  9. If the allotted seats are filled when the candidate requests, the date shall be issued for the following examination schedule.
  10. Examinations are conducted under the surveillance and supervision of GPPAE.
  11. The examinations are conducted both offline & online.
  12. The examination results will be announced tentatively within sixty (60) days of the exam.
  13. The job provider will have the technical option to access and verify the candidate's profile from the web portal at any time.
  14. The student who has failed would get a second chance to attend the examination with a fee of 25 euros.
  15. For the third attempt, the candidate has to pay the full examination fee and repeat the same procedure as in the first attempt.
  16. Candidates who are willing to go for an improvisation attempt will have to pay an extra fee of 25 euros when they apply for an improvement examination request.
  17. GPPAE holds the complete authority to share the examination result and other collected data, such as the candidate's profile and or credentials, with the job providers to analyze and contact the candidate with a job offer.
  18. Caught in any malpractice in the examination would directly lead to the termination of registration permanently.
  19. The candidate who is terminated will never be able to apply or register again.

GPPAE Cancellation and Refund Policy

1. Overview

This policy outlines the terms and conditions for canceling the Global Professional Proficiency Assessment Exam (GPPAE) and obtaining a refund.

2. Cancellation and Refund Policy

  • Within 48 Hours of Registration:
    • Full refund minus the GST amount.
    • The GST amount will be deducted from the total fee.
  • After 48 Hours and Within 10 Days of Registration:
    • 75% refund of the total fee.
    • 25% of the total fee will be retained as a cancellation fee.
  • After 10 Days of Registration:
    • No refund will be provided except in emergency medical situations (see section 3).

3. Emergency Medical Situations

  • Eligibility: Refunds after 10 days are only possible in emergency medical situations.
  • Required Documentation: Candidates must submit valid medical documentation to support@gppae.com.
  • Approval Process: GPPAE will review the submitted documents and determine eligibility for a refund.
  • Refund Amount: If approved, the refund amount will be determined on a case-by-case basis.

4. Refund Process

  • Refund Method: Refunds will be processed to the same account used for the original payment.
  • Processing Time: Refunds will be processed within 7-10 business days from the date of approval.

5. How to Request a Cancellation and Refund

  • Contact Us: To request a cancellation and refund, contact our customer service team via email or phone.
    • Email: support@gppae.com
    • Phone: +1-800-123-4567
  • Required Information: Provide your registration details and the reason for cancellation.

6. Non-Refundable Fees

  • Any additional processing fees or charges incurred during the payment process are non-refundable.

7. Important Notes

  • The policy is applicable only for exam registrations and does not apply to study materials or other services.
  • GPPAE reserves the right to amend this policy at any time.

We aim to provide fair and transparent policies to ensure a smooth experience for our candidates. If you have any questions or concerns about this policy, please contact our customer service team.

Thank you for choosing GPPAE.

GPPAE Shipping Policy

1. Overview

GPPAE primarily operates online, minimizing the need for physical shipments. This policy outlines the rare instances when shipping is required, specifically for candidates sending their completed answer sheets.

2. Shipping of Answer Sheets

Candidates must ship their completed answer sheets within 24 hours of completing the exam.

3. Shipping Timeline

  • Answer sheets must arrive at the GPPAE address within 4 to 6 working days.

4. Shipping Methods

  • Recommended Carriers: We recommend using reliable carriers that provide tracking services, such as FedEx, UPS, or DHL.
  • Tracking: Candidates should use a shipping method that includes tracking to ensure timely delivery and to confirm receipt.

5. Shipping Costs

  • Shipping costs are the responsibility of the candidate. GPPAE does not cover the cost of shipping answer sheets.

6. Confirmation of Receipt

  • Candidates should email the tracking number to support@gppae.com after shipping their answer sheets.
  • GPPAE will confirm receipt of the answer sheets via email once they arrive.

7. Late Shipments

  • If answer sheets do not arrive within the 4 to 6 working days timeframe, please contact GPPAE support immediately otherwise disqualifying the exam.

8. Contact Information

For any shipping-related inquiries, contact our customer service team:

  • Email: support@gppae.com